Return & Refund Policy

Returns

We accept returns on eligible items within  days of delivery. To be eligible for a return, your item must:

  • Be unused, unwashed, and in the same condition that you received it.

  • Be in the original packaging with all tags attached.

  • Include the receipt or proof of purchase.

Non-returnable items include:

  • Gift cards

  • Personalized or custom-made items

  • Perishable goods (e.g., food, flowers)

  • Sale or clearance items

How to Initiate a Return:

  1. Contact us at [Your Contact Email] with your order number and reason for the return.

  2. We will provide you with return instructions and a return authorization (RA) number.

  3. Ship the item back to us using the provided instructions.

Return Shipping:

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service as we cannot guarantee receipt of your return.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within  business days to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

Partial Refunds May Be Issued For:

  • Items not in their original condition or missing parts

  • Returns made after the specified return period

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at [support@trendorbit.com].

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within days of delivery with photos of the item. We will arrange a replacement or refund at no additional cost to you.

Late or Missing Refunds

If you haven’t received your refund, please:

  1. Check your bank account again.

  2. Contact your credit card company (it may take some time before your refund is officially posted).

  3. Contact your bank (processing times can vary).

If you’ve done all of this and still have not received your refund, contact us at [support@trendorbit.com].