Terms of Service

Welcome to Arabia Orbit. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

Arabia Orbit operates an online retail store offering a variety of products to customers in the UAE. We reserve the right to update, modify, or discontinue any part of our website or services at any time without prior notice.

2. Products & Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate. However, slight differences in product color, appearance, or packaging may occur.

We reserve the right to correct errors, update information, or change product prices without prior notice.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, delivery address, and payment details.

We reserve the right to cancel or refuse an order in cases including:

• Incorrect or incomplete customer information

• Product availability issues

• Suspicious or fraudulent activity

• Pricing or listing errors

If an order is cancelled after payment has been received, any eligible refund will be processed accordingly.

4. Pricing & Payment

All prices displayed on the website are subject to change without prior notice.

We may offer different payment options, including Cash on Delivery (COD) and online payment methods where available. Customers are responsible for providing accurate payment and billing information.

5. Shipping & Delivery

We aim to deliver orders within the estimated delivery timeframe provided at checkout or during order confirmation.

Delivery times may vary due to factors such as weather, public holidays, courier delays, incorrect addresses, or circumstances beyond our control.

Customers are responsible for providing a correct and complete delivery address and contact number.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. By placing an order, you acknowledge and agree to the conditions stated in that policy.

7. Website Usage

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with or damage the website.

• Submit false or misleading information.

• Attempt unauthorized access to our systems.

• Copy, reproduce, or misuse our website content, branding, or materials without permission.

8. Intellectual Property

All website content, including logos, graphics, images, text, product descriptions, and branding, belongs to Arabia Orbit or its respective content providers and may not be reproduced or used without authorization.

9. Limitation of Liability

Arabia Orbit will not be responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or incorrect information provided by customers.

10. Privacy

Customer information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information necessary to process orders and provide our services.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will become effective once posted on this page. We encourage customers to review this page periodically.

12. Contact Us

If you have questions regarding these Terms of Service, please contact Arabia Orbit Customer Support through the contact details provided on our website.

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.